If you receive a bill or an overdue notice that you believe is in error, you may file an appeal using the online appeal form.
If you think you've returned a book, but it is still on your library account, the book in question is placed on a "Missing/Claimed Returned" list. Library staff will search for the book for 6 months. If the book is found during this time, it will be removed from your patron record and no fines will incur. If, however, the book is not found in those 6 months, you will be charged a replacement fee for the book.
Please select your patron type below and log in to fill out the online appeal form.
If you have any questions regarding appeals, please contact Circulation at firstname.lastname@example.org or (803)777-3145.